Thank you for choosing Vacation India Online for your travel needs. We strive to provide you with exceptional service and unforgettable experiences. In the event that you need to request a refund, please review our refund policy outlined below.
Cancellation and Refund Eligibility:
a. Tour Packages: Refund eligibility for tour packages is subject to the terms and conditions specified by the individual vendors. Please carefully review the cancellation and refund policies associated with each package before booking.
A cancellation request has to be sent to us by email only.
| From the date of booking | Cancellation Charges |
| Before 30 Days | 20% of the package cost |
| 30 to 15 days prior | 50% of the package cost |
| 14 to 07 days prior | 100% of the package cost |
b. Hotel Bookings: Refund eligibility for hotel bookings is subject to the specific policies of each hotel. These policies are typically outlined during the booking process. Please review the cancellation and refund terms provided by the hotel before making a reservation.
A cancellation request has to be sent to us by email only.
| From the date of booking | Cancellation Charges |
| Before 30 Days | 20% of the package cost |
| 30 to 15 days prior | 50% of the package cost |
| 14 to 07 days prior | 100% of the package cost |
c. Car Services: Refund eligibility for car services is subject to the policies of the respective car rental companies. These policies will be communicated during the booking process. Kindly review the cancellation and refund terms provided by the car rental company before confirming your reservation.
A cancellation request has to be sent to us by email only.
| From the date of booking | Cancellation Charges |
| Before 30 Days | 20% of the package cost |
| 30 to 15 days prior | 50% of the package cost |
| 14 to 07 days prior | 100% of the package cost |
Refund Requests:
a. To request a refund, please get in touch with our customer support team via email or phone within the specified time frame as indicated by the respective vendor’s cancellation policy.
b. Refund requests must include the booking details, including the booking reference number, customer name, and reason for the refund request.
c. Our customer support team will assess the refund request and guide you through the process, ensuring compliance with the vendor’s refund policy.
d. Refunds may be subject to administrative fees or cancellation charges imposed by the vendor. These fees will be clearly communicated to you during the refund process.
